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FAQ


Why get help with “organizing”? Is it worth the money?

How do we get started?

How does organizing work?

What are your fees?

What payment methods do you accept?

What are your qualifications for the services you offer?

Are you insured?

What kind of computer help can you offer me?

Can I trust you with my computer data, my personal documents, and my belongings?

If you are helping me organize belongings, will I have to get rid of or throw away a bunch of stuff?

Once I’m organized, how can I stay that way?

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Why get help with “organizing”? Is it worth the money?

Spending money on getting organized is an investment in your quality of life.

Why? It will free your mind from the distractions of technology frustrations, excess paper, physical clutter, or a scrambled schedule.  More importantly, it will allow you to spend less time on the minutiae of life and more time on those things that mean the most to you.

Many people want to get better organized in one or several areas of their life, but they don’t allow themselves to take the time to do so, or they don’t know how or where to start.

Making a commitment to this process by hiring a professional can be a liberating experience, because you are demonstrating your belief that you are worth it – and the results can be life-changing.

Some people compare it to hiring a personal trainer to help you get in better shape, so that they can provide you with their knowledge, expertise, and motivation during the process and give you the tools to carry the changes forward in life.

Adding maintainable systems to your life frees you up to enjoy your life, and allows your environment to support you instead of blocking you. On that note, here is one of my top three all-time favorite acronyms:

SYSTEM – Saves You Stress, Time, Energy, Money

Finally, as an added bonus: money spent on organizing or the other services I offer may be tax-deductible as a business expense depending on your circumstances. Please consult your tax advisor.

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How do we get started?

Let’s start by talking. I offer a free 15 minute phone assessment where we can discuss an overview of your needs and check for “right fit” for us both.  We can then set up the initial face-to-face meeting at your home (or office, if the work is to be performed there) to begin the work.

If you prefer, send me an email with your questions.

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How does organizing work?

First, unlike how it’s shown on TV, it won’t happen overnight!  It may have taken a long time or some difficult circumstances for your computer, paperwork, physical environment, and/or time management to be in a state that makes you unhappy.  It will also take time to analyze it, map out strategies, and then implement them.

FIRST STEP
First is a free 15 minute phone assessment where we can discuss an overview of your needs and check for “right fit” for us both. I’ll explain the process I use and how it can be used to help you.

SECOND STEP
Set a time for the initial (in-person) consult.

THIRD STEP
The initial consult is at your home or office, and allows me to get a clear understanding of the situation.

During this meeting, I will ask you specific questions in order to understand your top priorities, needs, and desires for the project(s).

I will then return to my office and come up with a personalized plan for your project(s) that is tailored to your time, budget, and resources, and send it to you for review.

The process I use for organizing is a very clear, step-by-step approach that I will teach you as we work together. It can be used for any facet of life, including time management!

FOURTH STEP
We will schedule the first session to go over the plan, and begin following the step-by-step approach that I use.

FEES
Please see the answer to the next question.

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What are your fees?

I charge set fees and handle them as follows:

• Fee for the initial consult

• Fee for hands-on work

  • per hour rate
  • packages of 5 hours for a discount
  • packages of 10 hours for a larger discount

However, when I understand your top priorities, needs, and desires for the project(s) during the initial consult, I will then come up with a personalized plan for your project(s) that is tailored to your time and budget.

Any project (whether in the business world or in daily life) has the following constraints:

  • budget
  • time
  • people
  • the scope of the work

If the budget is limited, we can talk about ways to adjust:

  • the timeline (stretching it out over time)
  • the people (having you do more of the work on your own, using my recommendations)
  • the project scope (having me help with a smaller aspect of the whole project)

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What payment methods do you accept?

Checks payable to Deep in the Heart of Tech™

I will begin offering payments via PayPal shortly.

Payment for each session is due at the end of that session.

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What are your qualifications for the services you offer?

I am certified in the wonderful Clear & SIMPLE™ organizing program, a step-by-step and easy to understand methodology that can be used for any aspect of life!

 

 

 

 

I am a proud member of the National Association of Professional Organizers (NAPO).  NAPO members are professionals who have honed their skills by accessing specialized education, sharing information among the NAPO network, and learning about the best organizing methods and best organizing products, in order to provide professional service and the best value to our clients.

When I lived in Austin and was a member of NAPO-Austin, I was co-chair for the 6th Annual Clear Your Clutter Day event that took place in January 2012.  I was grateful for this opportunity, learned a lot, and our donation and recycling results were incredible!

Additionally:

Online help: 22+ years in the information technology field, developing and learning new software all the time; solid experience and comfort with PCs and Macs and strong familiarity with the most commonly used software; excellent ability to problem-solve and learn quickly.

Paperwork and filing help: A life-long passion for all things paper management-related, as well as a lifetime of successfully managing paper for me, my family members, and my own small business.

Organizing and de-cluttering help: A life-long passion for all things organizing-related – sorting, categorizing, containerizing – I love it all and love helping others!

Time management help: A lifetime of punctuality as well as meeting goals, deadlines, and commitments in my career and home life by keeping on top of things and planning ahead.

Technical and business writing:

  • 22+ years experience doing high-quality business and technical writing that facilitated the successful completion of many software projects.
  • Paid resume writing experience.

Website and document consulting/editing:

  • A genuine passion for language, writing, and conveying ideas clearly.
  • A true gift for finding those pesky (and usually easily overlooked) missteps in documents or websites.
  • 23+ years in the corporate world of “let’s have Becky review it – she’ll find anything we missed!”
  • Paid website consulting and book editing experience.

Finally and not least, I have been made ready by my spouse, who is “differently organized” than I am.

He has taught me that what works is what works for each person! I will come in to your situation not with judgment or rigidity but with kindness, patience, and humor – not to impose my way but to help you optimize your way!

By the way, here is his favorite sweatshirt (‘nuff said):

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Are you insured?

Yes, I am fully insured.  Please note: in regard to the discarding, removal, or destruction of belongings, papers, or computer files, I will assist you in making decisions, but the final decision on discarding, removing or destroying any records or personal effects is always yours.

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What kind of computer help can you offer me?

  • I can help you organize your email and your files in a way that works for you and suggest ways to keep them organized going forward.
  • I can show you some great shortcuts and tools in some of the things people use most, such as email, word processing, spreadsheets, PowerPoint, and the internet, as well as how to “know your way around” on, and feel comfortable on, a PC and a Mac.
  • I can troubleshoot many computer and smartphone issues and offer help with common frustrations.
  • If you’ve heard about “social media” like Facebook, LinkedIn, and Twitter, and don’t know how to get started, I can help!
  • I can help older persons or technophobes get started on a computer or a smartphone.
  • For other issues, I’ll dig in and find the answer!

I love discovering new things about technology, I learn FAST, and I am able to extrapolate very well from what I do know over to new things I am learning.

If I don’t know the answer or how to do something, I enjoy digging in and learning, and will provide the answer when I find it!  My favorite tactic for software and technology is to take a step back and say, “Wait a minute, there’s GOTTA be a way to …” and then tracking down the “how” of whatever it is we’re trying to accomplish.

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Can I trust you with my computer data, my personal documents, and my belongings?

Absolutely.  My core values are integrity, honesty, trust, respect, courtesy, and confidentiality.  Before working together, we will both sign a client agreement, which contains a clause stating that I will not discuss anything I see or anything we talk about – with anyone.

Both NAPO and NAPO-Austin promote the NAPO Code of Ethics, and I proudly abide by these principles.  Please find them here: NAPO.pdf

In addition, if I am looking at your documents or computer data, I will only be focusing on dates and subjects in order to help us sort and categorize them.  I will not be focusing on content, and will limit my exposure to the content wherever and whenever possible.

You will be treated with courtesy and respect at all times. Your home or office, your life, your decisions, your personal documents and information, and your belongings will also be treated with the utmost respect, care, and confidentiality.

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If you are helping me organize belongings, will I have to get rid of or throw away a bunch of stuff?

Not necessarily!  All decisions on which belongings, papers, or computer files should leave your life will be in your hands.  We will figure out together what you currently have, what your goals are, whether what you have can help you meet your goals, and whether you are ready to let go of certain things (if so, I can help with the removal, whether it’s via donation, discarding, or recycling).  It could be that we just need to optimize the use of your space.

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Once I’m organized, how can I stay that way?

Great question!  The point isn’t for someone like me to come in and organize your stuff, your papers, your email, or your computer data the way I like it – it’s to figure out what method makes sense to you, and what works for your life.

After tailoring the solution to your needs, we’ll discuss ways to maintain the new system(s) we’ve put in place.  As we work together, I will be showing you the step-by-step approach of the methodology that I use.  It can be used for any aspect of life, including time management!

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Helping you organize your online life, your paper life, and your “real-world” life!™